Secure Shopping
At En-Zaine Inc., our primary concern is privacy and
data security. That's why, when you visit en-zaine.com, we make every
effort to help you protect any personal data when it is passed to us.
To better protect the information you provide us during a visit to our
website, we have listed below the strict guidelines we use for protecting
this information.
In certain areas of our website, we may ask you to
provide personal information that will help us to make your experience
better. This information is completely voluntary and at your discretion.
We may ask for your name, address, phone, business
name, e-mail address, or customer number. Other similar personal information
may be needed as well to register for services or offers.
Shipping Policy:
When an order is placed, it will be shipping to an address designated
by the purchaser as long as that shipping address is compliant with the
shipping restrictions contained on this Web Site. All purchases from
this Web Site are made pursuant to a shipment contract. As a result,
risk of loss and title for items purchased from this Web Site pass to
you upon delivery of the items to the carrier. You are responsible for
filing any claims with carriers for damaged and/or lost shipments.
Returning Products Purchased Online
Our goal is to ensure that you are completely satisfied with your purchase.
When you receive your package, we ask that you examine it closely prior
to opening the factory sealed product packaging. If you are not satisfied
with your order, you may return your product within 30 days from you
purchase date.
Please click
here to request a Return Merchandise Authorization (RMA) number. It will
take approximately 2 business days before an RMA is issued to you.
IMPORTANT: Packages returned without an RMA number will be refused. Your RMA number
is valid for 14 days. Simply return the product in the same condition
as when you purchased it, with all manuals, accessories, and the packing
slip.
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